We offer a 7-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay etc. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 5-6 hours of placing it. Once the order is processed, modifications may not be possible.

Orders cannot be canceled once they are out for delivery or shipped.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-6 business days. Expedited shipping options are also available at checkout.

Yes! We offer free shipping on all orders across India.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website. or, you can visit our store, click on “My Store”, and then click “Track My Order” to view your order status directly.

We take great care in packaging and delivering your kitchen products safely.

• If your order arrives damaged or defective, please contact us within 48 hours of receiving it.
  
• You can reach us via email at support@eaterys.shop or submit a request through your profile → Orders → Return Order. Please add a description of the issue and submit your request if you are returning a damaged or defective product.
  
• Once approved, we will replace the item or issue a full refund as per your preference.
  
• Photos of the damaged product may be requested to speed up the process